Reports for Ticket Parser Autofill

You can display a summary of the tickets processed and the tickets updated by the Ticket Parser Autofill. This allows you to understand how the app is performing.

At the top of the Workflows on the Configuration, click Reports. 

This displays a pop-up with the Usage Report for Ticket Parser Autofill.

This shows the total number of tickets and the number of Tickets Processed by the Ticket Parser Autofill app and the number of Tickets Updated.

You can select a time period from the drop-down list. 

Or select a custom date range from the calendars.