Claudiu Burdun

Tasks can be used to assign and track article-related work to team members. A Task can be associated with one or more Articles, Links or Media. Each Task is assigned to a user who is one of the use...

There are various ways in which Tasks can be added. Automatically added for Broken Links when a Sync is run. Manually added for one or more Articles by displaying a Task List, clicking Add Task and...

The Article Metrics display in-depth metrics for specific articles, for the selected period, which offers additional insight into how visitors are using your Help Center. As well as information suc...

To log in to Help Center Translate, enter the log in you have been assigned by Swifteq1234568.In this ArticleLogging into Help Center TranslateInviting Additional UsersResetting your Password Loggi...

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You need to connect the Swifteq Automation app to your Zendesk Support. This authorizes the app to securely access your Zendesk account via the Application Programming Interface (API) and to receiv...

This article details how to register and create an account within Swifteq for the following Swifteq Automation apps: Articles PDF Export Merge Duplicate Tickets Ticket Parser Autofill Auto Remove A...

The Article Metrics display in-depth metrics for specific articles, for the selected period, which offers additional insight into how visitors are using your Help Center. As well as information suc...

Initially, you are assigned one login to the Help Center Manager. If required, you can invite additional users by selecting the Invite Users option from the Profile button. Note: The Invite Users...