Claudiu Burdun

Tasks can be used to assign and track article-related work to team members. A Task can be associated with one or more Articles, Links or Media. Each Task is assigned to a user who is one of the use...

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There are various ways in which Tasks can be added. Automatically added for Broken Links when a Sync is run. Manually added for one or more Articles by displaying a Task List, clicking Add Task and...

To log in to Help Center Translate, enter the log in you have been assigned by Swifteq1234568.In this ArticleLogging into Help Center TranslateInviting Additional UsersResetting your Password Loggi...

This article details how to register and create an account within Swifteq for the following Swifteq Automation apps: Articles PDF Export Merge Duplicate Tickets Ticket Parser Autofill Auto Remove A...

To log in to Help Center Manager, enter the log in you have been assigned by Swifteq.In this ArticleLogging into Help Center ManagerInviting Additional UsersResetting your Password Logging into Hel...

You need to connect the Swifteq Automation app to your Zendesk Support. This authorizes the app to securely access your Zendesk account via the Application Programming Interface (API) and to receiv...

When you first start Help Center Manager, the Home page displays with a summary of the activity in the Help Center. In this ArticleDisplaying Articles, Links, Media and Dynamic ContentDisplaying An...

The Article Metrics display in-depth metrics for specific articles, for the selected period, which offers additional insight into how visitors are using your Help Center. As well as information suc...