Bruce Banner
- Total activity 400
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Activity overview
Latest activity by Bruce Banner-
Bruce Banner created an article,
Error: “Sorry, we couldn't save and push the article to Intercom”
If you see the error “Sorry, we couldn't save and push the article to Intercom” while trying to push an article to Intercom, it means the app failed to sync an article to Intercom.In this ArticleWh...
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Bruce Banner created an article,
Error: "Video SRC is Not Supported" when pushing an article
If you see the error "Video src is not supported" while trying to push an article that has a video embed to the Help Center, it means the system rejected the video URL due to unsupported formatting...
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Bruce Banner created an article,
Using Translate
The Translate function allows you to translate your existing Intercom Help Center articles to any language that has been enabled in your Help Center. The Swifteq Translate function uses OpenAI's Ch...
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Bruce Banner created an article,
Editing an Article using the Help Center Translate Editor
You can Edit an article directly in Help Center Translate and then Save to Intercom to push the changes to Intercom.You can also make changes in Help Center Translate and save these for review. Sav...
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Bruce Banner created an article,
Using the Filters in the Articles Page
In the Articles page, you can use the Filters at the top of the table to choose what to display in the page. In the Articles page, you can Save sets of Filters to select and reuse. In this ArticleU...
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Bruce Banner created an article,
Connecting to your Intercom Help Center and Authorizing
When you first start Help Center Translate, you are prompted to connect to your Intercom Help Center and authorize the connection. This sets up the permissions to your Intercom Help Center that pro...
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Bruce Banner created an article,
Syncing the Intercom Data to Help Center Translate
Your Intercom Help Center data is automatically Synced to Help Center Translate when you first sign up and authorize your connection to Intercom.After you initial sign up, whenever changes are made...
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Bruce Banner created an article,
Overview of Swifteq Help Center Translate for Intercom
The Swifteq Help Center Translate for Intercom provide the easiest way to manage your Intercom Help Center content and translations.In this ArticleHelp Center Translate for IntercomSeparate Help Ce...
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Bruce Banner created an article,
Using Advanced Search Plus
Once Advanced Search Plus has been installed and activated, you can access it at any time by clicking the icon in the sidebar of the Zendesk Agent Dashboard. The Advanced Search Plus screen displa...
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Bruce Banner created an article,
Saving Searches
You can Save search terms and filters to select and reuse. Searches can be saved for Tickets, Organizations or Users. The Saved Searches are linked to a specific user. Note: The Saved Searches are...