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The Translate function allows you to translate your existing Intercom Help Center articles to any language that has been enabled in your Help Center. The Swifteq Translate function uses OpenAI's Ch...

In the Articles page, you can use the Filters at the top of the table to choose what to display in the page. In the Articles page, you can Save sets of Filters to select and reuse. In this ArticleU...

When you first start Help Center Translate, you are prompted to connect to your Intercom Help Center and authorize the connection. This sets up the permissions to your Intercom Help Center that pro...

The Swifteq Help Center Translate for Intercom provide the easiest way to manage your Intercom Help Center content and translations.In this ArticleHelp Center Translate for IntercomSeparate Help Ce...

Once Advanced Search Plus has been installed and activated, you can access it at any time by clicking the icon in the sidebar of the Zendesk Agent Dashboard. The Advanced Search Plus screen displa...

The Swifteq Advanced Search Plus app allows you to search for tickets, users, and organizations using advanced filters and sorting. It allows your team to find information faster, without having to...

You can fine-tune the tone and behavior of the AI by customizing the Translation Prompt in the app settings. This is useful if the translated replies feel too formal or are not consistent with your...

You can display a summary of the translations made by Translate Conversations. This allows you to understand how the app is performing. In the side bar, click Reports.  This displays the screen wit...

When you have installed Translate Conversations, the app is enabled and is included in the Ticket Sidebar when you open any ticket in your Zendesk Support. In this ArticleDisplaying the Translate C...

In the Translate Conversations app, you can add a Glossary to add translations for specific terms and to control any terms that should not be changed by the translation when sending Outbound replie...